The awards, recognise leisure centres, health clubs, group operators and individuals that have demonstrated exceptional standards across all areas of the operation.
In order to reach the final for the ‘Operator of the Year’ category, health clubs and leisure centres had to excel in a number of areas, including contribution to the local community, targeting special populations and customer satisfaction. Operators also had to participate in an onsite customer interview and receive three mystery calls.
“With hundreds of nominees vying for these prestigious awards, being confirmed as a finalist is a significant achievement in itself,” says David Stalker, ukactive CEO. “As such I would like to congratulate every finalist who has reached this stage. The assessment process is well known for being exceptionally rigorous and the standard keeps getting better with every year. We are looking forward to celebrating with all the finalists and seeing who takes away the honours at the awards.”
Managing Director of Sports and Leisure Management at Everyone Active, David Bibby commented: “We are delighted that Everyone Active has been shortlisted is a finalist in the ‘Operator of the Year’ category; I would like to say thank you to all the staff at Everyone Active for all their hard work and dedication that has brought us to this stage.”